Conditions d’utilisation

1. Who we are. pineandpurr.com (the "Store") is operated by [LEGAL NAME], [ADDRESS], Quebec, Canada. You can reach us at hello@pineandpurr.com.

2. Accepting these terms. By using the Store or placing an order, you agree to these Terms of Service, our Shipping Policy, our Refund Policy and our Privacy Policy.

3. Products. We do our best to show our products accurately. Colors can look slightly different depending on your screen, and sizes are approximate. Our cat beds are made for pets. Please check the product before first use and supervise your pet the first time it uses it.

4. Prices and payment. Prices are shown in the currency selected on the Store and include free shipping to the United States and Canada. Applicable sales taxes are calculated at checkout. Payment is processed securely by our payment providers. We never store your full card details.

5. Orders. Your order is accepted when we send the order confirmation email. We may cancel an order in case of an obvious pricing error, an out-of-stock product or suspected fraud. If we cancel your order, you receive a full refund.

6. Shipping, returns and refunds. Delivery times, returns and refunds are described in our Shipping Policy and Refund Policy, which are part of these terms.

7. Using the Store. You agree not to use the Store for anything illegal, to try to access it without permission, or to interfere with how it works.

8. Intellectual property. The text, photos, videos, logo and design of the Store belong to Pine & Purr or are used with permission. You may not copy or reuse them without our written consent.

9. Limitation of liability. To the extent permitted by law, we are not responsible for indirect damages resulting from the use of the Store or our products. Nothing in these terms limits your rights under the consumer protection laws that apply to you, including the Consumer Protection Act of Quebec.

10. Privacy. How we collect and use your personal information is explained in our Privacy Policy.

11. Governing law. These terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there. If you live elsewhere, you keep any rights given to you by the laws of your place of residence.

12. Changes. We may update these terms. The version in effect on the day you place your order applies to that order.

13. Contact. Questions about these terms? Write to hello@pineandpurr.com.